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Legal

Privacy Policy

Last updated:

On this page

  1. Who we are
  2. What information we collect
  3. How we use it
  4. Lawful basis
  5. Third parties
  6. How long we keep it
  7. Your rights
  8. International transfers
  9. Children
  10. Changes to this policy
  11. Contact

1. Who we are

This website (mymindandmatter.com) is operated by Mind + Matter Supplements Ltd, a company registered in England and Wales under company number 16604482, with its business trading address at PO Box 81651, London, E11 9LJ.

We are the "data controller" responsible for your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What information we collect

We keep data collection to a minimum. When you use this website, we may collect:

  • Contact information — if you email us at info@mymindandmatter.com, we'll have your email address and the contents of your message.
  • Technical information — your browser type, device type, operating system, referring page, and approximate location (city or region, derived from IP address). This is standard information your browser sends whenever you visit any website.
  • Usage information — pages you visited and links you clicked on our site.

We do not take payment details on this website. All purchases of our products are made through Amazon, and Amazon's own privacy policy applies to those transactions. See Amazon's UK Privacy Notice.

3. How we use your information

We use the information we collect to:

  • Respond to enquiries you send us by email.
  • Keep the website secure and working properly.
  • Understand, in aggregate, how people find and use the site so we can improve it.
  • Comply with our legal obligations.

We do not sell your personal data. We do not use your data for automated decision-making or profiling.

4. Lawful basis for processing

Under UK GDPR, we rely on the following lawful bases:

  • Legitimate interests — to run and secure our website, respond to your enquiries, and understand how our site is used. Our legitimate interests do not override your fundamental rights and freedoms.
  • Consent — where required, for example for any non-essential cookies if we use them in future.
  • Legal obligation — where we must process data to comply with UK law.

5. Third parties

We use a small number of trusted service providers to help run this website. They only process data on our instructions, and only as necessary to provide their service:

  • Web hosting — GoDaddy, for hosting this website.
  • Email — our email provider, for sending and receiving email to and from info@mymindandmatter.com.

We may also share data if required by law, a court order, or to protect our legal rights.

6. How long we keep your information

We keep personal data only as long as is necessary for the purposes described above:

  • Email correspondence: up to 3 years after our last contact with you, unless we need to keep it longer to comply with a legal obligation.
  • Server logs: typically no more than 90 days.

7. Your rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you.
  • Ask us to correct inaccurate data.
  • Ask us to erase your data ("right to be forgotten").
  • Restrict or object to our processing of your data.
  • Receive your data in a portable, machine-readable format.
  • Withdraw consent at any time, where we are relying on consent.

To exercise any of these rights, email us at info@mymindandmatter.com. We will respond within one month.

If you are not satisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

8. International data transfers

We aim to keep your data within the UK or European Economic Area (EEA). Where a service provider processes data outside the UK/EEA, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses or equivalent UK data transfer mechanisms).

9. Children

This website is not directed at children under 16, and our products are not intended for use by anyone under 18. We do not knowingly collect personal data from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of the page. For material changes, we will take reasonable steps to bring them to your attention.

11. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please get in touch:

Email: info@mymindandmatter.com
Post: Mind + Matter Supplements Ltd, PO Box 81651, London, E11 9LJ